Contact us
Talk to our team
Quotes, custom commissions, wholesale, bulk and event orders — answered personally by the atelier, within 4 business hours, for customers anywhere in the world.
Ways to reach us
WhatsApp — fastest response
+61 489 987 340Email the atelier
Fleurdifil@gmail.comWorldwide customer support
English-language support for customers in every country, with insured international delivery quoted before production begins.
Support hours
Monday–Saturday · replies within 4 business hours
Order updates
Already commissioned a piece? Send your order reference to Fleurdifil@gmail.com or on WhatsApp and we'll send production photos and live tracking.
Send an enquiry
Choose the form that fits your request. Everything goes to Fleurdifil@gmail.com.
General & business enquiry
Support FAQ
Before you write
More detail in our full FAQ and care guides, or browse the complete handmade crochet catalogue.
Handmade guarantee
Every stitch by human hands
Worldwide shipping
Delivered to 60+ countries
Eco-friendly packaging
Plastic-free, recyclable
Satisfaction guarantee
Easy returns within 30 days
Premium quality
Certified natural fibres
Fast response
Quotes in 4 business hours